Baker’s is still run by the same family that started it. The people in charge here have worked in towing and recovery, not just managed it. They know what a good job looks like and what a bad one costs.

That hands-on background shapes how we hire, how we train, and how we make decisions about equipment and service. It also means problems get solved at the ground level, not passed up a chain of command to someone who has never been on a call.